Foundation

WhatsApp Marketing Tool with Smart Contact Management

Organise, tag, and segment your customers for targeted WhatsApp outreach.

A WhatsApp marketing tool is only as good as the contact data behind it. PingLocal's Contact Management system lets you import customers via CSV, organise them with tags and notes, filter by status (active, inactive, blocked), and build targeted segments for your broadcast campaigns, all from a clean, searchable interface.

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SO

Contacts

248 contacts · 12 tags

Search by name, phone, or tag...
AllActiveInactiveVIP
ContactPhoneTagsStatus
Sv
Sarah van Wyk
+27 82 345 6789
VIPCape Town
active
TM
Thabo Mokoena
+27 83 456 7890
RegularJoburg
active
ND
Naledi Dlamini
+27 84 567 8901
NewLead
active
Pv
Pieter van der Merwe
+27 83 456 7890
RegularAppointment
active
ZK
Zanele Khumalo
+27 71 678 9012
VIPReview
active
JM
James Mitchell
+27 82 789 0123
New
inactive
FA
Fatima Abrahams
+27 73 890 1234
RegularCape Town
active
Showing 1-7 of 248
123...36
Simple Setup

Up and Running in 3 Simple Steps

01

Import Your Contacts

Upload your customer list via CSV file or add contacts manually. PingLocal maps fields automatically and handles duplicates.

02

Tag & Segment

Add tags like 'VIP', 'New Customer', or 'Cape Town' to organise your audience. Create segments for targeted campaigns.

03

Target & Reach

Use tags and filters to select the right audience for your broadcasts. Send WhatsApp marketing messages to the people who matter most.

Key Benefits

Why Businesses Choose This Feature

CSV Import & Export

Bulk import contacts from any system using CSV. Export your data anytime. You always own your customer list.

Flexible Tagging System

Create unlimited tags to organise contacts. Use tags for audience segmentation, campaign targeting, and customer lifecycle tracking.

Status Tracking

See which contacts are active, inactive, or blocked at a glance. Focus your outreach on engaged customers.

Notes & Context

Add notes to any contact for additional context. Your team always has the full picture when responding to conversations.

Search & Filter

Find any contact instantly with full-text search. Filter by tags, status, or custom criteria to build targeted lists.

POPI Act Compliant

Manage opt-in consent and contact preferences to stay compliant with South Africa's Protection of Personal Information Act.

Common Questions

Frequently Asked Questions

A WhatsApp marketing tool is software that helps businesses manage customer contacts, send bulk messages, automate conversations, and track campaign performance through the WhatsApp Business API. PingLocal is a complete WhatsApp marketing tool built specifically for local businesses.

Works great with

Explore Related Features

Broadcasts

Use your contact segments to send targeted WhatsApp marketing campaigns.

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Team Inbox

View contact details and history alongside every conversation.

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Integrations

Sync contacts from Shopify and other platforms automatically.

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Ready to Grow Your Business on WhatsApp?

Join local businesses already using PingLocal to get more reviews, reduce no-shows, and keep customers coming back.

5x

More reviews

60%

Fewer no-shows

R200

Per month

Get Started — R200/mo

One plan. No contracts. Setup in under 10 minutes.