WhatsApp Automation Features
PingLocal gives local businesses a complete WhatsApp marketing automation platform: broadcasts, auto-replies, scheduling, and analytics, all for R200/mo with no tech skills needed. Here are the most common ways businesses use our platform:
Communication & Messaging
Everything you need to talk to your customers at scale without losing the personal touch.
WhatsApp Business Web
Full WhatsApp Business platform in your browser. Team inbox, broadcasts, automation, and analytics. No phone tethering required.
Team Inbox
Real-time shared inbox for WhatsApp conversations. Multiple agents, message status tracking, and media support.
WhatsApp Broadcast
Send one message to all your customers at once. No 256-contact limit, no group chats. Each message is delivered as a private chat.
Marketing Campaigns
Send WhatsApp marketing campaigns with segmentation, scheduling, personalisation, and per-campaign delivery analytics.
Send Bulk WhatsApp Messages
Send bulk WhatsApp messages to hundreds of customers at once. Personalise with dynamic variables and track delivery in real-time.
Templates
Create and submit WhatsApp message templates to Meta for approval. 6 ready-to-use templates included in the PingLocal library.
Automation & Scheduling
Set it up once and let PingLocal handle the rest, 24/7 with no manual effort.
Automation Builder
Build chatbot flows with multi-step workflows: messages, delays, agent assignment, tags, and keyword-triggered auto-replies.
WhatsApp Auto Reply
Instant auto-replies triggered by keywords. Welcome messages, FAQ responses, and multi-step flows, all running 24/7.
Schedule WhatsApp Messages
Schedule campaigns, reminders, and follow-ups to send at the perfect time. Plan ahead and let PingLocal deliver on time.
Analytics Dashboard
KPI dashboard with conversations, response time, delivery rates, weekly message trends, and cost breakdown by category.
Management & Integrations
Keep your customer data organised and connect the tools you already use.
Contact Management
Manage contacts with search, tags, notes, and CSV import/export. Filter by active, inactive, or blocked status.
Integrations
Connect Shopify for product, order, and customer sync. Google Calendar integration via OAuth. Extensible for future providers.
Multi-Business Management
Manage multiple WhatsApp Business accounts from a single dashboard. For agencies, franchises, and multi-location businesses.
Reach Your Community. Instantly.
Every feature is built with local businesses and their customers in mind. R200/mo, no contracts, setup in under 10 minutes.
Get Started — R200/mo